Sales and business negotiation
Work with sales and B2B contacts
I can work with sales and similar b2b contacts for your business.
-Sales media, sales materials and sales methods
-Design of agreements and quotes with a lawyer
-Sales policy work
-Outreach sales
-Sending out leaflets, brochures, letters and the like in order to generate incoming leads and meetings
-Lead-oriented marketing and digital marketing
-Relationship management and representation
-Needs analysis-based sales
-Presentations
-Sales meetings
-Compilation of quotes
-Dialogues and negotiations
I can work independently or develop a program together with a team. I can also work with supporting an active sales team with sales materials etc. I specialize through research and preparation before the work begins.
*I do not work with simple sales, pushy sales or sales of certain types of products/services.
I can sell or negotiate finer products, goods, services, partnerships, collaborations, marketing, technical solutions, vehicles, travel, corporate packages, rentals and the like.
Basic sales
Basic sales – up to medium advanced products, services and end clients
Cold, hot and win-back leads, generated from previous purchases, advertisement, marketing or approaches by clients.
The keys to success
-Method and manuscript or outline
-Quality interactions before quantity and saving the energy for what’s most potential
-Ergonomy and wellbeing
-Planning, structure, goals and result orientation, inspiration, motivation and constructivism
-Make it enjoyable
-Ethical and policy-correct sales with respect and integrity
-Team synergy and positivity
-Being a product and market expert
-Adapting to the clients preference
-Client adapted ethos, logos and patos
-Commitment
-Energy
-Creative and appropriate rhetoric
-Maintaining a positive energy and motivation by achieving and ending conversations positively.
Basic sales leadership
Education, sales media and manuscripts or outlines
An ongoing education program and high quality sales media integrated into both the education and the ongoing sales process is crucial to success.
When working as a team, we should share sales media and at least a basic outline – if not a firm manuscript. This is so that everyone can focus their effort on the success of the same method and also each other with positive feedback about the same method.
How free or firm the sales method should be depend on the product and market. It should be as firm as required for cooperation and as loose as possible for individual adaptation and greater personal wellbeing.
Management & leadership
Schedules, routines and meetings that achieve the budgets and goals in a way that is also a synergistic work place for the colleagues.
Budget and goal planning with follow up and constructive strategic work with the team and individual colleagues.
Be firm and consistent on education, methods, policies, values and ethics.
Synergy
Sharing methods, values, principles and policies enables us of cooperating well and supporting each other. Creating a team dignity and togetherness makes the environment and team a support for individual achievements. Mostly though, sales is an individual performance and reward pursuit in a team. Sellers should not be distracted from pursuing their own results and rewards. They should however, do so, in a team-synergistic way. The team should be a positive and supportive circumstance, but the individual result should be in focus, not the team result.
Constructive coaching
Good coaching achieves constructive clarity and improvements. Sometimes good coaching is more concrete – what to specifically do. Sometimes it’s more abstract and dynamical – about values and principles. Good coaching is dignity oriented and positively oriented, encouraging to deserve.
Encourage personal success and make work a part of a personal success story.
Basic customer care
10 rules of customer care
-Be an expert
-Be polite, ethical and policy correct
-Value relationships as high as solutions
-Be friendly and supportive
-Efficiency and ergonomics hand in hand
-Apologize before you are criticized
-Make it enjoyable
-Think proactively and solve secondary problems that might happen
-Be better than you have to
-Turn negativity into positivity and don’t take anything personal
By following these 10 simple rules, you will be the brightest shining star on the customer care skies!
Advanced sales
Advanced sales and presentations
Advanced sales require a high level of sales media, presentation skills, negotiation skills, ethical and legal competence, language and rhetoric skills as well as market and client understanding and personal abilities and qualities. It is more like being an expert and making business suggestions or investment suggestions and negotiating terms and conditions into quotations or similar offers in business-professional ways than to promote a purchase by arguments and positivity.
I can work with:
-Presentations and demonstrations
-Representational campaigns
-Press releases
-Campaigns with sales service
-Creative pitches and presentations with props and actors
-Advanced sales media and presentation media
-Corporate solutions
-Luxury, fine or expensive products or services
-Vehicles, equipment or similar
-Estate
-Investment propositions etc.
-Negotiations and quotations
*I require time for preparation and specialization. This relies on client understanding, market understanding and corporate understanding / product understanding / terms and policy understanding